The Logistics Associate Manager's main responsibility is to monitor and coordinate with the third-party logistics provider (3PL) ZALORA uses to deliver customer orders across the Philippines. S/he will work closely and effectively with all 3PLs to ensure service level agreements (SLA) and key performance indicators (KPI) are meeting or exceeding targets.
● Drive performance improvements across all last mile KPIs
● Cost optimization
● Periodic re-negotiation of rate cards, COD handling and valuation charges
● Ensure scalability of last mile logistics providers particularly during peak period
● Coordination and execution of internal and external performance improvement projects